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Support

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Purchase Problems

If you have any problems with the payment process, please Email Us and we will help you. If for any reason your download does not work, we can still confirm your payment and mail you the software. For this reason it is important that you supply an email address. Your email address is private, and will not be used, sold or given to any 3rd party.

If you are awaiting your ifamily purchase receipt email, please check your junk mail folder - for some accounts or mail clients it can end up there as it is autosent from our website.

If you are paying by cheque or 'other' you can purchase iFamily For Mac from Gould Genealogy.

Purchase from Goulds



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